Before we are able to apply any money to a new client’s account, we are required to perform our due diligence checks. To enable us to do these checks, please review our ‘AML Guidance Documents’ on the platform under the ‘Support’ tab.
Once you have certified the client’s Proof of Address and Proof of Identity document, you are able to submit these to us securely by using the ‘Secure Mail’ tab on the portal.
