Novia Global must ensure that the asset is operationally viable prior to onboarding. This includes check on trading frequency, settlement cycle and currency, share class permissibility, minimum order waivers and jurisdictional availability.

The trading account is essential for our custodian (Pershing) to order and settle the asset of choice with the relevant transfer agent. To ensure a smooth trading experience we ensure that this trading account is set up correctly before we onboard an asset. Please note this does not apply to exchange traded funds or equities.

Our custodian has a 6-week SLA on account openings due to the reliance on third parties.

Jurisdictional availability is determined by the fund manager. Novia Global will endeavour to make assets available to all jurisdictions possible as per the guidance from fund managers. Please email [email protected] for any queries about jurisdictions.

Please note Novia Global sets jurisdiction at Adviser level, rather than the specific client’s residency.

Please see our turnaround times below:

• ETF’s: 1-2 weeks
• UCIT’s or equivalent funds where we have an agreement & trading account in place: 2-4 weeks
• UCIT’s or equivalent funds where we require a new fund agreement & trading account: 4-8 weeks dependent on the fund manager.

Common reasons include:

• The advice jurisdiction of the client is not aligned with the jurisdiction(s) in which the asset is available. This can be checked via the Investment List available on the Platform.
• The asset has been ringfenced and requires authorisation from the fund manager to allow Novia Global to provide access, if you think this may be the case please email [email protected].
• The asset may be traded in a different currency to the client’s account. Novia Global is a currency linear platform, so the client’s investment account must match the settlement currency of the asset.  This can be checked via the investment list.